Client Reviews

“After the March 2024 hailstorm took down our massive pecan tree in Dilworth, Onyx had a crew out by dawn. They carefully removed the trunk—just inches from our screened porch—without a scratch. Even hauled away all the branches same day despite city debris pickup being backed up for weeks.”

“Our 80-year-old willow oak in Myers Park was dropping limbs every storm. Ryan’s team did a perfect structural prune—thinned just enough to reduce wind resistance but kept the natural shape. Two years later, it’s healthier than ever and survived last winter’s ice storm with no damage.”

“Had 12 stumps from clearing our Huntersville backyard for a pool. Onyx brought a mini-grinder that fit through our gate and finished in one day—our landscaper said it was the cleanest prep job he’d seen. They even marked all the sprinkler lines first, which saved us $$$ in repairs.”

“The ‘Princeton’ elm they planted in our South End courtyard three years ago is thriving despite the brutal summer heat. They showed us exactly how to water it during drought restrictions. Now it gives perfect shade for our patio without dropping messy seeds like the old silver maple did.”

“Removing the leaning pine near our Concord garage was nerve-wracking—it was 65 feet tall with roots under the driveway. The crew used a crane and had it down in sections with zero damage. Even surprised me by milling some logs into boards for a DIY project.”

“When Hurricane Isaias flooded our Matthews neighborhood, Onyx was the only company that answered their phone. They cleared four fallen trees in one day, including one blocking our elderly neighbor’s driveway. The insurance paperwork they provided got our claim approved in 48 hours.”